Lurix AI Terms of Service

Last updated: October 6, 2026

These Terms govern your use of the Lurix AI Android application and connected services. By using the app, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the service. Contact lurix.support@gmail.com with questions.

1. Eligibility and account

You must be at least 13 years old to use Lurix AI. If you are under 18, you must use the service with permission from a parent or legal guardian. If a higher minimum age applies to digital services where you live, that higher age applies.

You sign in with a Google account. You are responsible for protecting your Google login credentials and device; we are responsible for fulfilling statutory security duties for systems under Lurix AI's control. Lurix AI may allow only one active device or installation session per account; signing in on a new device may end the previous session. You may not transfer or share your account, session, purchase tokens, or point rewards.

2. Service

Lurix AI provides text and message translation, speech-to-text translation, screen text/OCR, image questions, quick questions, and current internet search for eligible plans. Feature availability depends on the device, Android version, language, plan, region, and the operation of required third-party services.

After your affirmative consent, message translation and assistant tools may use the Android Accessibility service. A translation action you initiate may insert translated text into the active message field. The app does not send messages automatically; you are responsible for reviewing the text and recipient and initiating sending.

Third-party services and data

AI, search, infrastructure, speech recognition, advertising, and purchase services depend on third-party providers. Data categories, provider disclosures, retention, deletion, and account deletion are described in the Privacy Policy. Providers' own terms and exceptions may also apply; absolute confidentiality, zero retention, or availability in every circumstance is not guaranteed. This information does not limit your mandatory consumer rights.

3. AI output

AI and OCR output may be inaccurate, incomplete, outdated, or out of context. Displaying source links does not mean we endorse or guarantee the source. Lurix AI is not a professional medical, legal, financial, tax, investment, or emergency service. Consult authoritative sources and a qualified professional for important decisions.

3.1. Health information

Answers about health are for general information and education. Lurix AI is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition. Answers do not replace a medical examination, clinical assessment, prescription, or personalized treatment plan. Do not diagnose yourself from an image, a description of symptoms, or an AI answer; consult a qualified healthcare professional before starting or stopping medication, changing a dose, or deciding on treatment.

In an emergency or immediate danger, contact local emergency services or an appropriate healthcare facility rather than waiting for an AI answer. Our support email address is not a medical advice service or an emergency hotline.

3.2. Financial and investment information

Answers about finance, investments, and taxes are for general information and education; they do not replace personalized investment advice, trading instructions, portfolio management, or tax advice. Lurix AI does not manage money or investment assets or execute financial transactions on your behalf. Answers are not guaranteed to suit your risk tolerance, financial circumstances, goals, or applicable local rules.

Profit, returns, capital protection, and freedom from loss are not guaranteed. Prices, rates, laws, and market information may change; showing internet sources does not mean information is complete, verified, or suitable for your investment. Before an important financial decision, check current authoritative sources and consult an appropriately qualified professional where needed.

3.3. Applying these limits

For requests requiring a personal diagnosis, medication or treatment directions, an investment trading decision, or comparable professional assessment, the assistant may limit its answer to general explanations or decline that part of the request. Translating health or financial text does not verify its accuracy or endorse its advice. No dedicated health or financial service is represented as being provided.

These explanations do not remove your statutory consumer or data-protection rights or the developer's duties under applicable law. Using an AI answer does not mean you waive those rights.

Depending on your use, AI responses, translations, or internet sources may include descriptions of sensitive topics, slang, or offensive language. This does not mean we endorse harmful or unlawful content; the prohibited-use rules in section 7 still apply.

You are responsible for reviewing a response or translation before relying on it or sending a message. We do not guarantee uninterrupted or error-free service or equal accuracy across all languages.

4. User content

You retain your rights in text, questions, speech transcripts, and images you submit. You grant us a limited, worldwide license, lasting only as needed to provide and secure the service, to host, process, and transmit that content to relevant providers for your request.

You must have the right to use submitted content and must not violate another person's privacy, intellectual property, or other rights. Do not submit unauthorized private communications, personal data, illegal material, or content intended to harm another person.

5. Points, free use, and rewarded ads

Points are digital service units used only to measure Lurix AI feature consumption. They are not money, cryptocurrency, a gift card, or property; they cannot be sold, transferred, redeemed for cash, or used outside the app.

Point consumption is calculated from the request type and the amount of input sent to and output generated by the AI. While a paid subscription remains active, its point balance is refilled to the plan limit on the monthly point-renewal date. This monthly refill also applies to annual subscriptions. Points left from the previous monthly period do not carry over. Free starting points do not renew monthly; additional points may be obtained through rewarded ads when eligible. When a subscription ends, the paid-plan entitlement and unused subscription points end.

Faster AI processing is enabled for Plus, Pro, Max and Exclusive plans when available from the provider. Response times depend on the request, connectivity and provider load; no fixed response time or speed multiplier is guaranteed. Some requests may use standard processing.

Fast processing uses twice as many points as standard processing for the same usage. Requests handled with standard processing use the normal point rate. The fixed web-search point charge stays the same.

Rewarded-ad points are added once after the server verifies the ad transaction. The same ad transaction cannot earn points again.

5.1. Gift codes

After signing in with your Google account, gift codes are verified by the server through Profile > Gift code. Each code allows only one successful redemption and cannot then be redeemed again by the same or another account. The entitlement is applied to your account; signing in again to that account does not require another redemption.

A points code adds points without exceeding your current plan's point limit. Any excess is not added, saved for later, or transferred to another account. For a points code, if your balance is already full, no points are added and the code remains unused. An Exclusive plan code activates the Exclusive plan on your account and refills your balance to that plan's currently applicable limit. Redeeming a code does not purchase a Google Play subscription or cancel an existing subscription.

Any expiry date assigned to a code applies. To prevent abuse, each account may submit up to 10 code attempts per 24-hour window; submissions of valid and invalid codes both count toward this limit. The Privacy Policy explains how attempt and redemption records are processed and retained.

6. Subscriptions

Google Play displays the price, currency, tax, billing period, and available offers at purchase. A subscription may automatically renew at the end of each period until you cancel. Cancellation normally takes effect at the end of the current paid period.

Manage or cancel under Google Play Payments & subscriptions > Subscriptions. Google Play shows on the purchase confirmation screen whether a plan change takes effect immediately or at the end of the current period and what charge applies. Refund eligibility is governed by Google Play rules and mandatory consumer law where you live.

Deleting your account or uninstalling the app does not automatically cancel a subscription. You must cancel it separately through Google Play.

7. Prohibited use

You may not:

8. Suspension and termination

We may limit requests or temporarily or permanently block an account or device for a violation, security risk, fraud, payment or reward abuse, or legal requirement. Request review at lurix.support@gmail.com if you believe a decision is incorrect.

You may terminate your account through Profile > Delete My Account. You are signed out after confirming the request, and a 15-day waiting period begins. Signing in again with the same Google account during that period cancels the deletion request. The account is deleted after the waiting period. The Privacy Policy explains the scope of deletion.

9. Changes, maintenance, and updates

We may add, change, or remove features for security, compliance, cost, performance, or product-development reasons. Maintenance and third-party outages may temporarily interrupt service. A minimum app version may be required for security and server compatibility.

Changes during an active paid period do not retroactively remove mandatory consumer rights in prepaid services. If a removed feature or prolonged interruption prevents us from providing the paid service, applicable statutory remedies and refund rights remain available.

9.1. Permanent service closure

We may need to permanently discontinue the entire service or a significant part of the paid service. For a planned closure, we comply with applicable statutory notice periods and provide reasonable advance notice through the app, a registered contact address, or the service's official information page. The notice explains the closure date, affected services, subscriptions, and refund-request procedure. If an urgent security issue or legal requirement prevents advance notice, we provide information as soon as possible.

We stop new paid subscription sales affected by the closure and take the necessary Google Play cancellation steps to prevent existing subscriptions from being charged again after closure. Removing the app from the store does not by itself cancel subscriptions. Subscription cancellation stops future renewal; refunding a past payment is a separate action.

Prepaid amounts for services that cannot be provided because of closure are refunded under applicable consumer law, taking into account the amount paid and the unprovided service period. Refunds are processed within the mandatory period required by applicable law and without deductions where legally required. Any broader consumer rights applicable where you live are preserved. Using Google Play to process payments does not remove our statutory refund duties.

Free starting points and rewarded-ad points are not a separately paid cash balance; we do not promise an independent cash refund for those points. This does not limit mandatory rights concerning paid service fees. The contact channel needed to complete refunds and data requests remains available; post-closure personal-data processing follows the Privacy Policy.

9.2. Interruptions, security incidents, and mistaken account actions

A cyberattack, third-party failure, infrastructure outage, or technical error may cause loss of access or data. To protect the service and users, we may temporarily suspend risky actions or access. We investigate, take appropriate remediation measures, and make legally required notifications. An attack or provider failure does not by itself eliminate all our responsibility; the circumstances, precautions taken, and applicable law govern.

If you believe your account was mistakenly deleted or a plan or point entitlement was changed incorrectly, request review through our contact address. Identify the relevant account and any Google Play order without sharing passwords or full card details. After verification, we assess available records and Google Play subscription status and correct verifiable entitlements; security risks or ownership disputes require separate review. We do not guarantee restoration of all deleted content or your on-device history. If recovery is not possible, applicable consumer rights and other statutory remedies remain available. Completion of a valid account-deletion request is a different situation.

10. Intellectual property

The Lurix AI name, interface, software, design, and service content belong to their respective owners. These Terms grant only a personal, limited, revocable, non-transferable, non-exclusive right to use the service. Open-source components remain subject to their own licenses.

11. Disclaimers and liability

Subject to mandatory consumer guarantees, the service is provided "as is" and "as available." We cannot always control failures caused by the internet, your device, Android Accessibility, Google Play, AI, advertising, or search providers.

To the extent permitted by applicable law, we do not assume liability for indirect or consequential loss or loss of profit or opportunity for which the law does not hold us responsible. This is not a blanket disclaimer of liability for direct loss or data loss. These Terms do not exclude or limit liability for intentional misconduct, fraud, gross negligence, personal injury, statutory data-protection duties, defective-service rights, or non-waivable consumer rights. Nothing here removes mandatory refund, compensation, or other statutory remedies.

12. Changes to these Terms

We may update these Terms when the service or law changes. We do not make unilateral changes contrary to mandatory consumer law; changes do not retroactively remove accrued rights or statutory rights in prepaid services. Material changes will be announced in the app or by another appropriate method before taking effect. Continued use after a change constitutes acceptance only to the extent applicable law does not require separate consent.